Valerie Hart: Internet of Things unlocks real-time data for insurers, enabling prevention-first protection and greater customisation

“Most insurers now have a defined ‘digital transformation’ programme in place, underpinned by the desire to become more data-driven and customer-centric. The Internet of Things (IoT) technology has been the catalyst for such digital transformation.

Insurers are now placing greater emphasis on prediction, prevention and assistance – based on the assumption that nobody wants to go through a claims process and that a product that gives early warning is going to be positive for both the consumer and the insurer.”