Chatbot will help doctors learn more about patients’ health before appointment
21/09/2021 – 16:56
“Thanks to the unified digital healthcare platform in Moscow, in February, a chatbot based on artificial intelligence became available to citizens, with the help of which they can convey to the therapist the main complaints about their well-being before the appointment. Now the chatbot will help Muscovites also enter information about their personal anamnesis into their electronic medical records, for example, traumas, operations, allergies, pathologies, medications taken or lifestyle features.
This technology will allow physicians to reduce the time to collect information about a patient’s health, assess risks, make a more accurate diagnosis, or adjust treatment.
Personal history data can be entered into an electronic medical record after filling out a chatbot survey before an appointment with a therapist who is already familiar to the citizens. If the patient or doctor has previously entered this information into the medical record, the chatbot will not collect the anamnesis again.
The entered data is stored in the patient’s electronic medical record. One can edit them or revert to any of the previous versions using the change history. All information is available in the electronic medical card in the “My Data” section of the mos.ru portal and the “EMIAS.INFO” mobile application.”