Ben Friend: The Internet of Things: What It Does and How It Can Help Your Self-Storage Operation
9/12/2020 – 08:50
The phrase “Internet of Things” (IoT) has become fairly common over the past couple of years, but some of us are still struggling to understand what it really means and how it applies to the self-storage industry. What is IoT and how can it help your operation?
When it comes to customer service and operational efficiency, technology is creating new and exciting opportunities that benefit self-storage operators and their tenants. For example, kiosks, online-rental tools and other contact-free solutions have become expected features of the user experience, particularly during the coronavirus pandemic.